Frequently Asked Questions (FAQ)
How long does shipping take?
- Orders within the USA usually arrive in 5–10 business days.
- International orders may take 10–20 business days, depending on location and customs.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track it directly on our Track Order page.
Do you ship internationally?
Yes! We ship worldwide 🌍. Shipping costs and delivery times vary by country.
Can I return or exchange an item?
We offer a 30-day return policy on most products. Items must be unused, in original condition, and with packaging intact. Please visit our Returns & Refunds Policy page for full details.
What if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, please contact us immediately at support@bibianastore.com with photos, and we’ll resolve it quickly.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods available at checkout.
Are your products authentic and high-quality?
Absolutely ✔️ Every product at Bibiana Store is carefully selected and tested to ensure premium quality and durability.
Can I cancel my order after placing it?
Orders can be canceled within 12 hours of purchase. After that, processing begins and we cannot guarantee cancellation.
How do I contact customer support?
You can reach us anytime at support@bibianastore.com, or use the Contact Us page for quick inquiries.
