Shipping policy

📦 Shipping Policy – Bibiana Store

At Bibiana Store, we want to make sure your shopping experience is smooth, simple, and worry-free. Please review our shipping policy below.

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery

  • Shipping rates are calculated at checkout based on your location and order weight.

  • Estimated delivery time:

    • USA Orders: 5–10 business days

    • International Orders: 10–20 business days

  • Please note: delivery times may vary due to customs delays, holidays, or unforeseen circumstances.

Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order directly on our website under Track Order or through the carrier’s site.

Customs & Duties

  • For international orders, customs fees or import duties may apply depending on your country’s regulations.

  • Customers are responsible for any additional charges.

Delayed or Lost Packages

  • If your package is delayed, please allow extra time during peak seasons.

  • If your package is lost in transit, please contact us immediately at [your support email], and we’ll assist you in resolving the issue.

Contact Us

For any questions about shipping, reach out to us at [your support email] — we’re happy to help!